Amadeus Selling Platform Connect is the one-stop shop for travel professionals, who sell advice and service leisure and business travelers.
Cryptic Magic is a unique service, which not only translates the commands from other GDSs, but also converts the cryptic entries into graphical responses for a truly significant advance in productivity, lowered training costs and time saved!
Fully online for access anywhere, anytime
A new graphical interface not only designed around the way you work but fully accessible over the web
Amadeus Connect Airline E-Ticketing & EMDs Diploma
- Introduction to the Travel Industry
- Getting started: Amadeus Selling Platform Connect
- How to get help and Information
- How to request a flight availability
- How to use dual city pairs and a 7-day search
- PNR Mandatory Elements
- What are the 5 mandatory elements of a PNR
- How to add names to a PNR
- How to book a seat
- How to book an extra seat
- How to add the AP, RF and TK elements
- Practice game: PNR mandatory elements
- PNR Optional elements
- What are a PNR’s optional elements?
- How to request SSRs
- How to add remarks and OSI elements
- How to request a seat from a seat map
- How to work with frequent flyer numbers
- Group P.N.R
- Modifying a PNR
- How to retrieve a PNR or a PDR
- How to modify the name element in a PNR
- How to modify an itinerary
- How to associate and disassociate PNR elements
- How to cancel elements in a PNR
- Practice game: Modifying a PNR
- Itinerary and invoice
- Fares and Pricing
- How to request a fare display or informative pricing
- How to use fare follow up transactions
- How to price an itinerary
- How to use Amadeus Master Pricer Expert
- Amadeus Queues
- How to work with queues
- How to display and read a TST
- How to issue a ticket
- Electronic Miscellaneous Document (EMDs)
- How to Issue an EMD
- Amadeus ATC Reissue
- How to manually reissue an e-ticket
- How to Manually Reissue a Ticket with Penalty EMD
- Refunds
- How to Refund a Ticket and an EMD
- Ancillary Services
- How to request SSRs for ancillary services
- How to request a seat from a seat map
- How to book seats from the Seats and Services Catalogue
- How to price services and issue EMDs
- Amadeus Sales Reports
- Final Exam Review
- Aamdeus Connect Basic Course Exam
- New comer to the Travel Industry
- Who want to work as Airline Reservation & Ticketing agents
- Travel Agents who wants to upgrade his or her acknowledges about Amadeus new technology applications
- There is no per-requests for this course
- EG SKY Travel & Tourism Training Certificate
- Amadeus Egypt International Exam Certificate is available