Included with this course: Amadeus Altéa Departure Control – Customer Management (Altéa DC-CM) e-Learning.
Introduction
Passenger Ground Services with Amadeus DCS diploma is an advanced professional diploma of Airport Passenger Ground Handling Agent With Amadeus – Foundation Diploma .The advanced diploma in Airport Passenger Ground Handling Agent with Amadeus will gain you a higher internationaly recognized level of skills needed by Airlines, Airports, Passenger Ground Handling Companies employers in Airport Operations and as a result you could prepared with your updated professional C.V to be ready for it`s interviews in move confortable way.
Learn what it takes to work at one ofthe airline industry’s most visible airport positions and obtain the skills youneed to provide assistance and related passenger services at the check-in, gateand concourse of your airport.
The course is designed to complementthe training requirements outlined in the IATA Airport Handling Manual (AHM),the IATA Safety Audit for Ground Operations (ISAGO) and the IATA PassengerServices Conference Resolutions Manual (PSCRM).
Course Contents
Introduction to Airport & Airline Ground Operations
Computer Reservations and Departure Control Systems Function
Check-In Procedures for Passengers and their Baggage (Airport & Off-Site)
Conditions of Carriage, Boarding Procedures and Close-out Messaging
Dangerous Goods Regulations
Managing Passenger Interactions
Aviation Security Requirements for Passengers and Baggage
Enhanced Passenger Facilitation
Airline passenger service staff
Ground Handling Agents’ passenger services staff
Airport operators’ staff providing passenger services
Who Shoud Attend?
Anyone wishing to start a career as a Passenger Service Agent
Ground Handling Agents’ passenger services staff
Airport operators’ staff providing passenger services
Who want to introduce him/herself into Airport Operations Jobs
Your Investment Achievements
Get a solid understanding of Passenger ground handling Agent
Gain a practical training application on Amadeus Departure Control System
Get a step towards building an acceptable C.V for Airlines or Airports Jobs
Gain EG SKY Verified Certificate which you can share on your Linkedin Profile
Gain an IATA Exam Preperation Course