Amadeus is GDS or Global distribution system own by Amadeus IT Group with central sites are in Madrid (Corporate Headquarters & Marketing), Nice (Development) and Erding (Operations). its regional offices assist our sales and marketing offices in marketing, Helpdesk support and customer service. They also coordinate commercial relationships with Travel providers in their region. It also have regional headquarters and marketing centers in Miami, Bangkok and Buenos Aires Today, there are 75 local and regional offices covering front-line activities in more than 215 markets. Within a very short timeframe, it has become a world leader in providing the travel industry with superior solutions to manage the distribution and selling of travel services.
In 2018 Amadeus has awarded as best Technology and Innovation Providers and provides its solutions to Airlines, Business Travel Agencies, Airports, Ground Handlers, Travel Insurance companies, Rail, Online Travel Agencies, Hotels, and Destination Management Operators. Travel Providers Could Boost their online adoption by choosing the right set of adoption services, including communication, knowledge transfer, consultancy, and reporting tools.
Recent trends is towards IATA New Distribution Capability or NDC, Amadeus was the First to Achieve Level 3 Certification on Latest Version of NDC Standard.
IATA or International Air Transport Association has been working on with Amadeus and other industry partners. This new data model aims to provide a consistent industry repository and methodology to help define the use and structure of new and existing standards. This will support the deployment and industrialization of new standards, such as NDC.
Today, most famous Training Programs are AMADEUS GDS TRAINING: AIRLINE RESERVATIONS SELLING PLATFORM CONNECT COURSE, Hotel Bookings, Car Rentals and CUSTOMER MANAGEMENT FOR CHECK-IN AGENTS what know as Departure control system or DCS. Amadeus depends on many ways to deliver its training courses, by Amadeus class room, E-learning and through authorized training center such as EG SKY Travel & Tourism Training Center.