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Travelport Galileo Professional & Document Production Course has been planned to give you a basic and advanced skills of the Galileo Reservation and Ticketing System. At the end of this course you would be able to Access the Galileo System, Request and Interpret flight Availability and Timetable displays, Search for and Quote Fares, Work with the Galileo Queuing System, Issue an Electronic Ticket, Selling an extra payable services and issue an EMDs, handling after sell transactions and Exchange an E-Tickets. You would also be able to understand travel terminology & obtain useful & valuable information for efficient servicing of your clients..
Travelport Galileo, one of the world‟s leading providers of electronic global distribution services, connects to 350 airlines, 52 low cost carriers, 25 car rental companies, 89,000 hotel properties, and a wide array of tour operators and cruise lines throughout the world.

Course Contents

Access the Galileo System conforming to security procedures.

Overview of the Galileo Desktop and an explanation of the navigation options and tools within Viewpoint and Focalpoint.

Investigate the various methods of searching and quoting fares.

Interpret the Galileo Fare Quote status indicators.

Request and interpret flight Availability and Timetable displays.

Sell, amend and cancel flight reservations.

Input mandatory and optional booking file fields.

Add, amend and cancel passenger servicing information and booking file servicing requests.

Work with the Galileo Queuing System.

Deliver booking file itineraries in print, email and web formats.

Complete and pass a course assessment to obtain a sign-on authority to use Galileo.

Focalpoint Shopping with and without an Itinerary

Issue a Ticket

Working with Ticketing Modifiers Void, Refund, and Re-validation

Build Manual Fares for Ticket Issuance

Working with Electronic Ticket Data

Modifying an Issued Ticket and Ticket Exchange

Selling ancillary services and issue of Electronic Miscellaneous Documents E.M.D

reviewing Sale Reports

Final Certificate Exam

Who Shoud Attend?

New Comers into Travel Industry

Who want to work as Airline Reservation & Ticketing agents

Travel Consultants at Travel Agencies

Your Investment Achievements

Get a solid understanding of Galileo by Travelport Functions

Gain a practical training application on different scenarios

Get a step towards building an acceptable C.V for Travel Agencies Jobs

Gain EG SKY Verified Certificate which you can share on your Linkedin Profile

Receive an International Certificated awarded by TravelPort.

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