Amadeus Altéa Departure Control System - Customer Management
Airport Ground Handling Agent – Foundation Diploma
Part 1: Introduction to Airline & Airport Ground Operations
Airline Business Foundation
Scheduled Airlines
Low Cost Carriers
Charter Flights
Airline Hubs
Airline Alliances
Codeshares
Frequent Flyer Program
Airport Business Foundation
Airports Types
Airport Services
Aircraft and Aircraft Manufacturers
Aircraft Manufacturers
Aircraft Type
Travel Formalities & Procedures
Passport Types
Visa Types
Health Certificates
Travel Insurance
Customs
Currencies
Travel Information
Other Travel Industry Terms & Codes
Amadeus Global Distribution System – GDS
Amadeus Departure Control System – DCS
EG SKY Travel Codes Application
Part2: Amadeus Altéa Departure Control – Customer Management
Customer Management — Amadeus DCS Agent Interface
Introduction and Sign In and Out
Quiz Introduction and Sign In and Out
Applications and Devices
Quiz Applications and Devices
User Interface
Quiz User Interface
Messenger App
Quiz Messenger App
Customer Management — Check In
Passenger Identification
Passenger Identification
Quiz Passenger Identification
Single Passenger Check-In
Quiz Single Passenger Check-In
Multi-Passenger Check-In
Quiz Multi-Passenger Check-In
Advanced Check-In Options
Quiz Advanced Check-In Options
Cancel Check-In
Quiz Cancel Check-In
Group Check-In
Quiz Group Check-In
Customer Management — Seating
Allocate Seats
Quiz Allocate Seats
Modify Seats
Quiz Modify Seats
Neutral Seatmaps
Quiz Neutral Seatmaps
Customer Management — Passenger Data
Customer Product Records
Customer Links and History
Reservations App
Customer Management — Passenger Updates
Service Requests
FQTV Data
Customer Comments
Infant Passengers
E-Tickets and Other Updates
Customer Management — Itinerary Updates
Create Bookings
Quiz Create Bookings
- New comer to the Travel Industry
- Who want to work as Airline or airport passenger ground agents
- There is no per-requests for this course
- EG SKY Travel & Tourism Training Certificate
- Amadeus Egypt International Exam Certificate is available