Travel Consultant
E-mail: [email protected]
Certified Instructor by International Air Transport Association (IATA) in the programs of Travel & Tourism for more than ten years, and one of the most important lecturers at Egyptair training center in Cairo.
- Bachelor of Arts Cairo University Faculty of Law 1994
| Course Name | place | year | |
| 1 | Passenger Fares & Ticketing ( Initial ) | Cairo | 1998 |
| 2 | Passenger Fares & Ticketing (Intermediate) | Geneva | 2005 |
| 3 | Passenger Fares & Ticketing ( Advanced ) | Geneva | 2005 |
| 4 | IATA / UFTAA Standard ( Diploma ) | Self Study | 2000 |
| 5 | IATA / UFTAA Consultant ( Diploma ) | Self Study | 2003 |
| 6 | Passenger Fares & Ticketing ( Diploma ) | Montreal | 2007 |
| 7 | IATA – UFTAA GDS Amadeus System | Self Study | 2009 |
| 8 | Amadeus System | Cairo | 2010 |
| 9 | Professional Skills For Instructors | Cairo | 2003 |
| 10 | Negotiation & Contracting Skills | Cairo | 2004 |
| 11 | Customer Relationship Management | Cairo | 2004 |
| 12 | The Power Of Self – Confidence | Cairo | 2005 |
| 13 | Recent Trends For Making Expositions & Int Fairs | Cairo | 2005 |
| 14 | Risk Management | Cairo | 2007 |
| 15 | Iso 14001 | Cairo | 2006 |
| 16 | First Aid | Cairo | 2003 |
| 17 | Fire Fighting | Cairo | 2001 |
| 18 | Instructor Evaluation & Performance Appraisal | Cairo | 2009 |
| 19 | Passenger Air tariff Workshop | Geneva | 2009 |
| 20 | Training Need Analysis ( AACO ) | Cairo | 2013 |
| 21 | Passenger Fares and Ticketing Alteration | Geneva | 2013 |
| 22 | Development of Supervisory | Cairo | 2014 |
| 23 | Airport Passenger Headlining | London | 2014 |
| 24 | Baggage Headlining | Frankfort | 2015 |
| 25 | Customer Service Excellence ( AACO ) | Cairo | 2016 |
- Passenger Fares & Ticketing Initial from 1998
- Customer Care & Relationship from 2004
- I Gave Lectures At Cairo University During the year 2004-2005
- I Gave Lectures At 6.th October University During the year
- 2004-2005
- I had taught Passenger Fares & Ticketing Initial course during 1998 to 2002 (45 hours monthly )
- I had taught Passenger Fares & Ticketing Initial course during 2003 to 2005 ( 65 hours monthly )
- I had taught Passenger Fares & Ticketing Intermediate & Advanced courses during 2005 till now (65 hours monthly)
- I had taught Customer Care & Relationship courses during 2004 till now (40 hours monthly)
- Approved to teach the IATA – UFTAA Foundation
- Approved to teach the IATA – UFTAA Consultant Course
- Approved to teach the IATA – UFTAA GDS Amadeus System
- Authorized instructor in IATA-UFTA in international training academy in United Arab Eremites
- Authorized instructor in ( Fares and Ticketing) and Human Resources at the Arab Air Carries Organization ( AACO ).
- Working as Training Service Manager since 28 Jan 2007 till 28 Sep 2007
- Began in the Diploma in the field of Business Administration Program 2009 / 2010
